Cookie Policy

Necessary cookies

These are required for the platform to work and cannot be switched off. They cover authentication and session management, security and abuse prevention, and load balancing. Typical duration: session to 12 months.

Preference cookies

These remember choices such as your regional English, currency display and time zone, and your cookie decision itself. Typical duration: up to 12 months.

Stripe cookies

Stripe sets cookies during checkout and in the customer portal for payment processing and fraud prevention. These are necessary for taking payment securely. Durations are set by Stripe and typically range from the session to 12 months.

Optional analytics cookies

If you accept them, we may set aggregate analytics cookies to understand which pages and features are used. They are never used to build advertising profiles and are not set unless you consent. Typical duration: up to 13 months. Analytics events never include promotion codes or the content you generate.

Consent management

When you first visit, a banner lets you Accept Optional Cookies, Reject Optional Cookies or Manage Preferences. Rejection is as easy as acceptance — one click on the same banner. You can change your decision at any time by clearing this site’s stored data in your browser, or by emailing hello@nvconnect.uk.